If you want predictability and peace of mind with your moving needs, please DO NOT USE this business. 80% of my items of my cross country move were either smashed or materially damaged. I used to be a mover and am really sad about how my items were treated. One item was an antique teak credenza that was put on it end on the bed of the truck with not blanket or cardboard protecting it which resulted is in the item being scratched up the door and drawer braking and the frame falling apart. This item was the reason for the shipment and it great shape beforehand. In addition to the careless handing of my items, they also quoted me the shipping cost and then when the COD delivery came, it was 50% more at my door step. They also charged me for services that were not provided: long stair carry when I have 4 stairs at the receiving location. Their claims department continues to not take responsibility or even acknowledge any mistake made. Please do not use this business, there are many other company that will treat your items with care for a reasonable price.