I am a bit of a goof ball and I always forget things. The other day was no exception when I accidentally locked myself out of my own shop. I did not know what to do and I did not want to try to lock pick by myself for fear of damaging the door. The guy in the shop next to mine gave me the number of this company, he said he had used them for all the lock & key installation in his shop. I called the service number and told them I needed somebody to unlock door for me. This company had a technician at my shop within 30 minutes. The guy did the unlock door job in about 2 minutes and he gave me a great price. I was really please I have never seen anyone unlock door so fast. Thank again!