The complete experience went excellent. The sales quote experience was great as we received a price that was slightly lower than competition for the same door. All of the people we dealt with were professional, friendly and helpful. The installation was done on time and very well by the technician. The quality of the door and installation were as advertised. It's been 3 months since the installation and we have had no problems with the door. I would highly recommend Windows by Installer for your projects. It was very nice dealing with a company that delivers on their commitments and all of the personnel show that they appreciate you as a customer.