For all you beautiful brides. Please do not go here if you don't want to cry before your wedding date because of they way you were treated shopping for the special day. I went in there with my mom 3 months before my wedding. My mom Chose 2 dresses from their Jovani catalog, but was not sure which one to purchase as they did not have a sample to try. The lady (Claudia) came up to us and said there is no problem and they will order both dresses for us so we can choose the one that we prefer. She was sooooo nice in the beginning. We Trusted her. She said it will come in within the next two weeks. now two months have passed. I kept calling. Every time i called she said next week. Then i found out they ordered the wrong dress. I was getting closer to the date. I lost it on her on the phone. She started talking to me in suchhh a rudeeee and horrible way. She said " you young girl have nothing to do but to call stores and yell? " . " you dont trust italians is that why?". If your wedding is in august then i will have it sometime in aug, even though she promised "within two weeks". I called again and again. She blamed me on how i " changed my order" which I DID NOT. Weeks passed. They finally said they have the dresses. I am only 3 weeks away from the big day. I sent my poor mom there as i work full time. She drove an hour to get there and guess What? They don't have the dresses even though i received the voicemail to go pick them up!!!!!! The sales person says to my mom " your daughter said she doesn't want the dress!!!!!!!!!! She kept putting words in my mouthhhhh!!!!!!!! I was at work at that moment and i lost it in front of my co workers. She made me embarrassed at work because i could not deal with her non sense anymore. I opened my mouth and yelled at her on the phone because of how mad i was. She kept hanging up on me and yelling at me. She did not want to give us the deposit back EVENThough she did not have the dress as she promised. I had to call the police station because of her. I was in panic mode and my poor mom was in shock. She asked my mom to have a sit outside her store. My poor mom had to sit there waiting for an hour. I kept calling her trying to at least get our deposit but she kept saying that i did not want that dress and she wont give us the money back. She ruined my happiest moments of my life and turned it into HELL. We did not get our deposit back and i want to do anything to get my words out there for other brides to stay away. Far far away from this store and their staff. Its a family owned boutique that has absolutely no, i mean NO customer service. NO respect, and NO sense of urgency. They simply just promise something and make a fool out of you.