We are very disappointed with Chris, the owner of Currie’s Guiding. We booked a row boat with a trolling motor to go fishing on Maligne Lake. The morning off we had to me meet someone at the Astoria Hotel to pick up the oars, trolling motor, batteries, bailing bucket and an instruction sheet on how to attach it onto the boat. Self serve! Unaware at time of booking. At the lake we had to go searching for the boat. Found three boats tied up on a rocky shore. Boat #5 was an old dilapidated boat, full of water, dirty, smelly, moss growing in it and showed two leaks as soon as we got it into the water (the other two boats were in better shape). Called Chris to address the issues, but he did not answer the phone (this happened before when we tried to change the date due to bad weather - took a long time for a reply). While we were trying to fix the bigger leak with twig and an employee of a another rental company that set up their clients with kayaks/canoes told us that Currie’s had not serviced the row boats for a very long time. The permit posted in the boat was expired. The second leak was under the back bench and we could not do anything about it. At this point we had two choices 1) go back to town or 2) take the leaky smelly boat onto the lake. We decided to take off and after 10 minutes we had cold wet feet and bailed about 10 buckets of water. That was my job during the entire trip - every 10 to 15 minutes bail water. The weather was cool, windy and overcast. We hat to cut our trip short because our wet feed were frozen. Our equipment was wet and smelled as well. After we arrived back in Jasper we had to take our cloth and shoes to a laundromat. The young man from the morning met us in a parking lot to pick up the equipment. We told him in what state the boat was in and showed him our wet cloth, shoes and equipment. He apologized for having a bad experience and said he will talk to Chris about a refund. We waited for a phone call, but never received one. We tried to contact Chris numerous times and send emails but he chose not to answer us (one month later still no rely). Very disappointing customer service. If you rent a row boat make sure it it not #5.