I took a piece of metal to this company for refinishing. I was told $30.00 and it would be done by Friday or Monday and they would let me know. I called on Monday and the female who answered the call had no idea or info and said it was not on the shelf so it is not done. She then said she would try to find out and ended the call. I was called back several hours later and told it was finished and it was $50.00 not $30.00! mmmmm Its not the $20.00 I should heve been notified of the increase in the charge. Had it have been a $300.00 job and turned out to be $500.00..... Had I have getting this refinished for one of my customers I would have out the additional charge.