This is possibly the worst managed clinic we have ever dealt with. They are sending preparation instructions for the wrong date. You call to confirm or cancel at this point, nobody picks up the phone. You leave voice mails to confirm the date of the appointment, nobody calls you back. It's an hour and a half drive one way for us, surely confirming the appointment date, when we are receiving reminders for the wrong date, isn't too much to ask from a health service provider... Awful way to run a service to the public.