Charissa is the best. She grooms all of my Bichons every three months and is very gentle and loving with them. I know they are in very good hands with her. A couple of my dogs don't like having their nails done and can be a bit aggressive, but she takes it all in stride and doesn't let it bother her. I hope to have Charissa continue to groom my fur babies as long as she can. I have tried other groomers, but Charissa is great. Thanks Charissa.