BEWARE. Not only are CanWest Van Lines unprofessional, they are negligent. I used them for a cross border (US to Can) move in July 2021 and the storage of our items until we found a home here. I paid them upfront as required by them for cross border moves. Instead of a moving truck, they rented Uhaul trucks locally. Instead of moving our things across the border with us, they stored them in the US. Then didn't pay for that storage resulting in all our things being auctioned off by the storage company for non-payment. The agent "miraculously" found the buyer of our things but left it to me to BUY our things back (some of which had already been sold or thrown out). After phone calls and emails I have heard nothing back from CanWest. They are a reprehensible company who caused significant financial and psychological damage and I will be taking this further.