Extremely offended by the level of customer service. I followed their policy, booked a time, cleared my day to make that appointment, and then, they couldn't even be bothered to even make a courtesy phone call. So apparently THEIR time is worth more than MY time. So it completely screwed my day and week, everything else hinged on that repair. and just blowing me off with lies and excuses. REAL CLASSY. I will NEVER use your company again, and I strongly urge others to tread very carefully, because your time is worth nothing to this company. BUYER BEWARE