Toy Terminal, Toronto, ON

when my wife and me were in tornto we visit toy terminal with a young and polit manager and seller we feel as a owner ' because they descibe about very toys that we select kindly and the price was lower than the other toy stores the owner and his assitance were realy good seller and businsse man i was very happy to buy many things with good discount fom there i want to say them thanks millions for honor us

I was followed throughout the store constantly by an angry faced Asian woman. The store is near my work and I wear a suit but I still must have looked suspicious. I proceeded to buy a remote control helicopter for my nephew for Christmas. I bought the item on the morning of Dec 24. I found out the next day that someone else from out of country had bought him the same helicopter. I went to return the unopened item on the 31st and was told they do not do refunds or exchanges. He showed me a sign he had that stated this, although the sign was obscured by another item in front of it. We got into an argument and the owner became belligerent and rude. Do NOT buy from this overpriced store with questionable business practices. I will be complaining to the Better Business Bureau as well.