RS Furniture & Mattress, Mississauga, ON

It has been over 150 days (5 months) and I've never received refund. I filed a complaint with BBB (Better Business Bureau) for the money that I paid to this store and they wrote to them for two months without getting any response from the store. I am filing a complaint with Consumer Protection Ontario And if all peaceful attempts do not succeed with them, I will resort to the courts.

I perches a set of dining table and 6 chairs, They did not give me the chairs I agreed for. Then they convinced me to get another chairs that they have available in stock I make sure that they are giving me new chairs not the floor model, however they sent me the display set in store sending 5 chairs instead of new 6 chairs which I refuse to receive. They then promised me a new set, however they are now refusing to assemble the set, which was agreed upon and paid for . It has been over 30 days I did not receive the Dining set, and I have tried to be in contact with them and have not received any news. I have also requested a refund at this point which I have also not been contacted about.