Risolv IT Solutions - Produits

Help Desk Outsourcing

Training and Documentation handled internally; Call metrics available; Professional point of contact for your clients or staff; 1st Tier technical support; Ability to handle dispatching or escallation; Ticketing system available.
At Risolv IT Solutions, we offer our help desk to act as your help desk. By partnering with Risolv to handle your support or dispatch calls, we can relieve your organization of managing a complicated internal support environment. Through our extensive industry knowledge and investment in industry standard Help desk telephony and support tools, we can make your Help Desk operation run more efficiently, cost effectively and perhaps most importantly, with the highest levels of end user satisfaction.

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