Universal Talent Connection, Calgary, AB

Beware of Scammers! Short version: I signed up and paid for a class that was canceled three times. When I asked for a refund, they refused! Details: I registered for a beginner class in January, scheduled for April 3rd. I received no information until I emailed them a week before, expressing my frustration over their poor communication. They replied with a text, informing me that the class had been rescheduled to a date a MONTH later. Annoyed, but willing to accommodate, I rearranged my work schedule. I had to text them again for class details as they still were not communicating information, only to be told it was postponed another two weeks. Once again, I adjusted my schedule. Then, after driving over an hour to the city (I live outside Calgary) and booking a holiday around the new class dates, I received a text just four hours before the start time, stating it was rescheduled yet again, this time three weeks later. So at this point the start class for April 3rd was now June 12th!! So no longer the spring class that I had time for as summer for me is too busy. Fed up, I requested a full refund, which they denied, offering to sign me up for another class instead. I refused, having lost all trust in them. After some research, I found numerous others who had been similarly scammed – paying for headshots they never received and classes that were perpetually canceled or moved without refunds. It appears their strategy is to collect payments for classes, then keep rescheduling or canceling them to keep the money. Positive reviews are outdated, suggesting they might have been reputable years ago but have now turned into scammers. Advice: Stay away unless you enjoy wasting money for nothing! Found out she has scammed dozens of people takes money no services and her is reveiw form some one who worked for her... I worked for this agency, any agency that requires a fee, or charges you to do their training is a rip off. Even AACTRA warns you against signing with agencies that do that, an agency should only be charging the industry rate of 15% for the work they get you. If you are being charged for classes and fee's it means the agency is a cash cow and you are the sucker. I do not recommend going this route. They can get you background work, but what will it cost you because you are the one that should be making money, not spending it. They will not get you any starring roles in any major projects. Respect your talent and look for a real agency SO this company is a scammer and a lier!!