Tst Overland Express, Gloucester, ON

hours of operations do not match with what is on line. Be more specific, like open from 7am to 12 noon. Open again at 4pm to 7pm. Don't ship anything back unless the customer has been notified. Double check to make sure a call was made. This would avoid further cost for the client. I understand, there is a limited amount of space for such large items. We had a large item delivered within a week of being ordered. It was received and no contact was made for a pick. They were about to send it back, when we called for an update, only to find out they had it for a few days already and was being prepared to return. If we had not called, it would be on its' way back today.