Sophies Gold & Gift Shop Ltd, Port Coquitlam, BC

My experience was that prior to dropping of a watch to have it looked at and possibly fixed, I tried phoning and everytime I did so, there was no answer during daytime hours, weekdays and you cannot leave a message as the voicemail is full. I personally went down to the store to drop off the watch and the man and woman who came out of the back of the store seemed, hurried, rushed, and the lady was tucking her shirt in. I think something unprofessional was occuring prior to me walking in to the store. It has been a week now, no call from the store about what is wrong with my watch which I paid $10 to have it looked at. I phoned again today, same thing, no answer, not able to leave a message. I will have to go down in person and if the watch has not yet been looked at, I will ask to have my $10 refunded and will go elsewhere. Very poor customer service! Would not do business with again.