Smart Tech Outlet, Burlington, ON

Sold me a fake Samsung S20 ultra. Camera is much better on my old Samsung S8 and speakers are horrible too. Remember this is a repair shop they can easily switch parts and make it look like an S20 ultra. Do your self a favor and buy from Facebook market or Kijiji if you're looking for a deal. They will sell phones a little cheaper than everywhere else but what you get is cheap parts inside the phone. I paid $375 for Samsung S20 ultra but what I got is basically an S7 in an s20 body.

I dropped my cellphone and eventually the screen got damaged. I was able to see the phone on my computer tough, it would've charged if connected to a charger and all buttons (but the screen) were functional. I've brought the phone for repairs to this shop and I've been told that they will call me in two days to tell me if something else (besides the screen) is defective. I've never receive a call and after few extra days I called them to inquire and the clerk promised that the phone will be repaired the next day (with a different bezel color though). I said OK and I waited them to call me the next day to pick-up the premised repaired phone. Of course that no one called and after few more days I went to the shop to see what's happening. Again, the clerk promised that the phone will be fixed and returned in couple of days (meantime we've got a long weekend in-between). So after another few days, I went to the shop again to see that the phone wasn't ready yet and receive the already well known promise that it will be fixed the next day. So finally, the next day I went there AGAIN and the phone was there INDEED but not fixed at all and completely dead. The clerk have told me that there is a problem with the motherboard and it the cost for all repairs will be too expensive. When I've argued that the phone was partially functional when I've brought it in, he said that his technician tried to replace the battery (I don't see the reason) and nothing can be done and his shop won't assume any responsibility. So after almost two weeks in 'service' I've ended up with a useless phone and I've lost all the data which I hoped I could save it just by replacing the damaged screen. So my advice for everyone who would like to use this shop for any kind of service, THINK AGAIN. You won't get any warranty for the units which you will bring in for repairs/service and there is a high probability to lose money and not just... As a side note, none of the items exposed for sale has a price tag so if you inquire, it's better to be informed that to just open your wallet