Sahib Travel, Brampton, ON

I would like to bring in your attention that SAHIB TRAVELS AND TOURS, 66 McLaughin Rd, N., Brampton, ,ON, L6X 1Y7 has mislead me while I bought Jet airways ticket from Mrs. Urvinder Chawala. I bought from her ticket to India(del).I asked her that I wish to buy Ticket Insurance while purchasing the ticket but she advised me not to buy separately as she said that it comes automatically with the Amex card purchases. When I told her that I am not sure if that's the case with my card, she said you can buy it anytime later. And when I called her today after few days and asked her to issue me the ticket insurance, she said now its not possible as it was supposed to e purchased within 24hrs of ticket purchase.Its a clear case of lack of skills/information, unprofessionalism. Not only she mislead me but she also argued/misbehaved and NOT listened me at all. she asked me to go ahead complaint about her to TICO.I, as a customer is feeling like cheated as I was provided with wrong information and over & above she misbehaved. I wish to report that she's NOT doing her job properly and fairly and is bringing TICO's name disgrace.I would like you not get victamised by this bad travel agency!Thanks