Richmond Public Library - Hamilton Library Service

Faced with the challenge of serving a large and diverse immigrant population, the library established the Multilingual Services Department in April 2000 to design services for immigrants, in particular, the Chinese community. This department is made up of two Chinese-speaking librarians and one Chinese support staff person who work with staff in other departments to develop a variety of programs and services. RPL introduced the Mediabank DVD dispenser in September 2005 Our second machine was implemented in December 2007 We now have three DVD dispensers and a fourth about to go out One for English movies, documentaries and anime and one for Chinese language movies, TV, series and video games First library application in North America Facilitates self-serve usage by customers Securely and compactly store theft-prone media Makes efficient use of space and manages a collection of over 4,657 DVDs/games A DVD dispenser can circulate 8,000-10,000 DVDs per month with minimal staff involvement.