Rapid Investigation Services, North York, ON

Rapid Loss Control Inc. was established with the vision of providing extra-ordinarily high quality investigative services across Ontario, they built a team of inside and field staff who share that commitment to quality and whose primary focus is on customer satisfaction. For 25 years, RLC has looked to continuously improve their business operations to support their clients in both the corporate and insurance sectors. Operating primarily in Ontario, RLC does have the ability to expand its operational territory dependent upon the needs of their clients. This Ontario focus provides a wealth of knowledge and experience in the region. The team at RLC is extremely familiar with the laws of Ontario, and understands the Ontario Automobile Policy and associated versions of the Statutory Accident Benefits Schedule (SABS), as well as the challenges that face the AB and BI claims adjusters. By ensuring compliance with PIPEDA (and all other applicable regulations) along with the quality control mechanisms put in place by the management team at RLC, clients can be assured that the dollars spent on any type of investigation will yield a return. The team at RLC believes in partnering with their clients and that means understanding individual needs and concerns as well as being open to comments about improving performance. Client satisfaction through quality performance and dependable results has become a mantra at RLC.