Play IT Again Sports, Kirkland, QC

Buyer beware! Our kid's hockey/ringette season is upon us... Some of us rush around last minute and don't pay attention. I can only speak about the Kirkland (Saint-Charles) location. Used skates (older year models in okay shape) are sometimes sold at the same (or near same) price as brand-new skates online. No need to take my word for it - just Google before buying. Another warning! I was tacked on a sharpening fee, which I did not need or ask for at Play It Again Sports on Saint-Charles when buying my son used skates. (Yes, it's my fault that I didn' pay attention that I was being charged for something I didn't buy ). Upon returning the skates (poor fit), they would not refund the $5.00 sharpening, which I didn't even receive. (Was done at Sources Hockey Expert because they do a better job - the sharpening is also free in organized hockey/ringette when the season kicks off). Just to show how s***** the manager is: I was walking in with the intention of buying my son a new stick and chest protector, a sale of over $200.00 - he still would not refund the skate sharpening fee of $5.00 that I didn't even receive... The Kirkland Play It Again Sports store are doing so well that they 'essentially' told me that they don't need any of my ~$800.00 a/year hockey/ringette money. Maybe it was just me that was had... BUT double-check your bills at the Play It Again Sports Saint-Charles location before leaving the store. I'm not saying it's a scam but their customer service/logic is at the very least stupid beyond belief.