Pine Valley Auto Detailing & Services, Woodbridge, ON

While I originally left a good review from being impressed by the cleaning done by the detail shop, what followed was truly one of the worst customer experiences I've ever had in my life. After leaving the shop the microphone in my car was no longer functioning properly. I chalked it up to the fact that my vehicle was still soaking wet and maybe there was some type of humidity issue affected the microphone. Noone was able to hear my properly anymore, and I was unable to use my phone in my car without putting it on speaker phone and holding my phone to my face. It was working perfectly fine before then. I had let George know what was going on, and he told me to meet him at the shop the following day and we'd figure things out. I showed up at the shop around 1PM only to be told that George had come and gone and wouldn't be at the shop again til next week. I spoke to the business owner Jimmy who basically told me It's not his problem and he wasn't willing to discuss any of these matters with me as George was the person who said he would speak to me, and there was no way it could possibly be their fault. Extremely rudely handled but I accepted it and decided to wait til George was in. I called and texted George multiple times throughout the week only to be completely ignored. Not a single response. I had to show up to the shop to find out exactly when George would return to have a conversation in person about this. I finally showed up to speak to George in person about this, and he was completely unwilling to take any form of responsibility. I told him I would get this inspected by the dealership to figure out what the cause of the issue was, and if the detailing was at fault I'd be willing to pay half of the repair out of my own pocket. I thought this was more than fair, but instead George responded by showing off the luxury cars he details and claiming that there was no humanly possible way it could've been him. George proceeded to walk inside the shop and ignore me. I went inside the shop to speak to jimmy about this and he responded with: "The detail was $220 and the microphone might be $400. Why should I have to pay that?" Well Jimmy, if you're reading this, you should have to pay for it if you caused the damaged because you and your company caused this damaged. Why should I have to pay for damage caused by your company? I paid for a cleaning. Take responsibility for your actions like a decent human and especially a half decent business owner. Please let this be a warning to anyone who decides to use this detailing shop. Also worth mentioning, George texted me to come pick up my car and the seats were still completely drenched. I had to leave my car on for hours in my driveway as it wasn't adequately dried by the shop, and on top of that they didn't clean my mats properly. They told me it'd be dry by the time I picked them up if my car. I paid $220 for this "service" and I really wish i could take it back.