Nielsen Opinion Quest, Montréal, QC

Nielsen Opinion Quest also has its own proprietary online panel of Canadian consumers and business people for your online survey needs. Panel members are recruited from various sources including partnerships, random telephone dialling and invitations. Our panel recruitment, profiling and operational processes is stringent allowing us to provide you with access to your target audience. By treating each panel member with respect and using strict management protocols, Nielsen Opinion Quest is able to maximize our response rates and yield quality responses. Or if you have your own sample and panel source, Nielsen Opinion Quest can program and host for you including emailing, programming, hosting and tabulation services for customer satisfaction, employee surveys and more.
We also offer specialized services for translation, printing & mailing and data entry. And all your data can be viewed online in real-time using our secure Internet reporting tools – dataCAP and qualCAP.
Resources and technology are only part of our successful formula. It’s our people who put everything together and deliver. Beginning with client services, who take the time to understand your requirements and offer you a data collection solution. They will provide you with a bid for your project, provide background material you may need for your proposal and offer any additional insight to the data collection process to ensure a seamless and efficient survey process. A dedicated Project Manager will be assigned to work with you, handling all phases of the data collection process including sampling for telephone or online, survey programming, coding and data tabulation work, as well as keeping you up to date on day-to-day progress and working with you to make sure your project is completed without a hitch. This one point of contact means a simple, clean communication line for you.