LORDCO, INVERMERE

We were broke down outside of Invermere and had to leave our tent trailer on the highway. The bolts had come out of our wheel of our tent trailer and had fallen off! We searched for the necessary bolts all over town, and the Lordco in Invermere told us they didn't have the bolt, but they could be found at the one in Cranbrook, 90 minutes away. The girl wrote down the number and off we went. When we returned 3 hours later, the part did NOT work! When we returned them to the Invermere store, the girl (carelessly) said "Well it was only a guess". Such thoughtlessness, and a loss of our vacation day. We went to N***, who went out of their way to help us by MAKING the part for us. Lordco, I guess its good you offer only parts, and there is NO service. (Written by Kim Campbell)