Heritage Marine Services, London, ON

I am so impressed with Tyson and his employees who repaired a fiberglass RV hood that got damaged by a rock. They matched the colour of a 2000 American Dream RV perfectly. The work was done within a week where I could not get any other company to do the body work required. I will be calling this company again, should I have any other work needing done! Mark Radford

The worse repair shop I have ever had the misfortune of dealing with. My insurance company paid them in advance and two years later I still don’t have my boat back. They have not done all the work. The things they have done will have to be repaired and they are refusing to give the boat back

The worst service in London. They will steal equipment from your boat. they stple 2 batteries from my boat . They stole electrioc horn. They were going to install 3/4 inch marine plywood for floring that I paid ahead $3600 ( My mistake to pay them before job was done), they just screwd 1/2 inch outdoor plywood on top of old plywood and glued pieces of left over slippery vinyl. To hide original floor they cut out big holes so I couldn't see it before screwing down 1/2 inch plywood. On top of everything they cut too big hole for hatch doors so they installed filler on hatches and by now the hutch couldn't hold my weight to walk over. heritage Marine owner promissed to by new plywood and he was swearing in ALAH (They are from Irak) tyhat he is going to fx it.Now after 3 years I just didn't want to see them any more. Als they don't have mechanis on side. They call somebody in after hours to do mechaniscal work. Be wery carefull when dealing with those people. They are nothing but LIARRS.

Heritage did complete bellows replacement last year, but they improperly installed the outdrive. The o-ring that seals the water passage between the outdrive and bell housing was partly folded, so water got in the bell housing and corroded the shift cable and gimbal bearing, etc. Now we need a new gimbal bearing and shift cable, at a cost of about $600. Heritage Marine states that they are not responsible, because this can happen sometimes with used boats. They are unwilling to stand behind their work, or even offer a half-hearted apology. Definitely wouldn't trust them to do any more work on my boat, as I'm not sure they really care about quality work or customer service.