Goodwill Industries Niagara, St. Catharines, ON

Goodwill's employment support program is a joke!! I am having issues with my employment support worker M****** M******** who is employed by your company. I wrote an email to your CEO L**** H**** but she refuses to address the issue!! I am on ODSP but I have been actively seeking employment that I am able to do. M****** is supposed to help with this!! However I end up doing 90% of the job searching and applying for job myself ( which is somewhat OK) but then when I need a ride to a job interview, M****** is busy or unavailable around 90% of the time. I have been busting my rear end to find work I have a possible job interview at the Burlington mall tomorrow with a cleaning company called Magic maintenance and once again M****** can't take me. It begs the question, what is the ODSP paying Goodwill's employment support for exactly?? I mean, I do the job search mostly alone and all I ask is for a ride to the interview.... is this really too much to ask??? I don't think it is!!!