Gerry & Sons Auto Service, Markham, ON

Within the last 6-10 months, my auto had the smell of gasoline after every time I used it. I brought the car in to your shop one morning to have it checked out and diagnosed as to what might be the cause of the gas smell. You later reported that the gas line from the rear tank to the engine was leaking and needed replacement. I understood the serious nature of this problem and gave you the go-ahead to replace and put in a new line etc. I subsequently picked up the car in the afternoon and paid your invoice on the understanding that everything was professionally done. On the 20th of June just passed, on my way home from the office here on Alden, right at Woodbine and Steeles, the car engine stopped and would not start. When I got out of the car there was quite a puddle of gas at the rear of the vehicle. Thanks to some fellow motorists, we pushed the car into the Esso gas station at that corner. The manager of these stations came over and helped me in calling a tow truck to take the car to the nearest automotive shop that was open (as it was a Saturday almost 3 pm in the afternoon). This was accomplished and the closest garage with mechanics open that would be able to assess the situation and fix the problem was the Canadian Tire Store at Yonge and Steeles Avenues. Upon arrival at this location the car was pushed into the garage and put on a hoist where the mechanic could determine the problem. It was found that the gas line you installed had completely fallen off and the mechanic reported that no clamps had been used on the fuel line nor the fuel filter reinstalled. These faults were professionally repaired and corrected and noted on their invoice. Because of your unprofessional, partial and absolutely reckless workmanship on my car, the tow truck and repair services cost me over $500.00. But what is frightening is that had I been driving on a highway at speed when the fuel line may have fallen off, a serious accident or injury would have occurred. I am advising all our employees, our customers and all our neighbours on Alden about this situation and not to use your services.