Fortune's Landing Motel Enderby

I really should have trusted the other reviewers. I had stayed here the last three years during the summer, with no issues and have always enjoyed it until now. When I went to my room I did the usual quick checks. When I woke up the next day I found the back of a pillow had makeup and lipstick on it. While getting dressed to go complain, I could hear a drip. In a dark section of the ceiling, I found a large wet patch with black mould around it. Management offered me a new room, but no apologies for the state of the room. I left to get breakfast. While out I decided it would be best not to stay and checked out. I didn’t receive any type of final bill for my stay nor told what they were planning to do other than a refund. After checking my credit card statement and found they had charged me for two days. Called and was told it was hotel policy, if you checkout after 11 am you get billed for another day. I had brought the problems to them before 11 am. I should have asked if it was hotel policy to do cleaning and maintenance. Do yourself a favour and don’t stay here. It was not busy, but people were walking out because of being ignored. It took 20 minutes to get water, another 40 minutes to a burger. The Burger was good, but pricey. I could have driven to Salmon Arm, Armstrong or Vernon and gotten a burger for 30% cheaper, for the same quality, in the same amount of time. I wish I could have a better review, I had been going for years with a good experiences. I should have believed the other reviews.