Fine Science Tools Inc., North Vancouver, BC

Dear customers, As years lapse we are able to reflect on the importance of our customer relationships. Fine Science Tools has been building close relationships with our customers by answering any questions or requests you may have, and our selection of instruments is based on careful study and knowledge of your needs. I believe the close relationships we have built with our customers is also due to our 100% satisfaction guarantee. If, for any reason, you are not completely satisfied with your purchase you may return it for a full refund. You deserve the best instruments, the most competitive prices and you should always be satisfied with your purchase. I am proud to say our sustained customer service standard is a reflection of the impeccable quality of our surgical instruments, and this on-line catalog is a representation of that unwavering commitment to serving you. On behalf of myself and our staff worldwide, we thank you once again for your continued support and patronage. Best regards, Hans Gawenda, Chairman of the Board Hans Gawenda Rob Gawenda Michael Dosch.