Ex-Toggery Stores, North York, ON

I am a frequent shopper at your Avenue Road store. I was in there today trying on a lot of dresses. I'm going to a wedding this weekend and I am finding it difficult to find something to wear. I tried on about 15 dresses ( but only 6 at a time of course) and was told, when I approached the fitting room with 4 more, that I had exceed my limit for the day and after these I basically wasn't allowed to try on anymore. I complained and here's the response I got: We are sorry to be informed that one of our store policies has been so upsetting. Extoggery has been in business for over 75 years and has a wonderful reputation for excellent customer service. This policy has been in effect at our Avenue Rd location for several years. Even though you have indicated that you are a frequent shopper, perhaps you have not had reason to make extensive use of the changerooms. While the policy may seem harsh, it is in line with any other Toronto store that sells Haute Couture fashion. Our Avenue Rd location is just not the place where items are tried on en masse. Our Brentcliffe location carries merchandise at lower price points and consequently their change room policy is not as stringent. Perhaps this might be a better location for you.