Canadian Tire, Georgetown, ON

06.12.14 SUMARY OF TIRE PURCHASE - CANADIAN TIRE - GEORGETOWN Arrived to store just prior 13:00 at 13:10 signed bill for set of four winter tires. At the time I was told it will take about two hours before they'll be able to start the work, with four other clients if front of me. At 16:10 I had inquired how much longer it will take and was told I'm the next one on line but it still maybe until 18:00 before may car is going to be finished. Despite the fact I had mentioned I'll be inside the store if they need anything from me, I had received a phone call on my cell from service, stating unfortunately they are unable to finish my car today and I should return next day. Standing in front of the service counter and looking at the person placing the phone call through the window I had mentioned I'm right at the counter waiting for clarification. At the counter I told he had wasted a lot of my time for not keeping me informed. As a justification for failure to service my vehicle were following statements: 1) There were six cars ahead of me at the time I signed the order form. (No longer four, as stated earlier. 2) They had to wait for one tire to arrive. 3) One mechanic had left early. Again asking why I didn't get an earlier notification the answer was, they didn't know and I should return tomorrow at 10:00. (My plan for next was to be on a road to Montreal a 07:00)