Algoma Residential Community, Sault Ste. Marie, ON

ARCH Hospice is committed to excellence in serving everyone, including people with disabilities, according to the principles of independence, dignity, integration and equal opportunity. We are committed to learn about the various means of assistance that our residents and families need. We will communicate with people with disabilities in ways that take into account their disability. We welcome people with disabilities and their service animals. Service animals are allowed on the parts of our premises that are open to the public. Sensitivity of residents and families staying at the hospice who are allergic to animals will be respected. A person with a disability who is accompanied by a support person will be allowed to have that person accompany them on our premises. Fees will not be charged for support persons except for minimal meal charges consistent with those charged to all families, should the support person decide to eat meals at ARCH Hospice. In the event of a planned or unexpected disruption to services or facilities for that impact access to persons with disabilities ARCH Hospice will notify families impacted promptly. This clearly posted notice will include information about the reason for the disruption, its anticipated length of time, and a description of alternative facilities or services, if available. The notice will be placed at the main door, on our website and families with planned admissions will be notified. ARCH Hospice will provide training to employees and volunteers. All employees and volunteers will be trained with respect to accessibility. This training will be provided to staff during their orientation.