eBSEG - Produits - Mobile Queuing Solution

Mobile Queuing Solution

- Facilitate to the customer finding nearest branch in easy and faster way. - Customer can view the number of waiting customers in the branch and current queue number having a service on the window.
At eBSEG, we are working on improving our Omnichannel Solutions continually, so we add new features to Mobile queuing solution such as: - Now People can Queue even before reaching the branch using their Mobile Phone to Reserve their Queue Position - In Addition to Standard Queue that Customer can get from In Branch Kiosk a new Separate Queue is added for Mobile Queues - Customer can get into Mobile Queue only through the Mobile App - Customer can get a Mobile Queue Number from the Mobile Before Arriving to Branch - Customer Can only do 1 Mobile Booking at a time and Cancel Mobile Booking from Mobile App

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