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MAKE SURE YOUR VEHICLE IS READY FOR THE CHANGE OF SEASON

Il y a 22 jours

October is the ideal time to give your car some extra attention before harsh winter weather arrives. Take a little time for auto care now. Preparing ahead of time before the temperature drops can ensure small problems are fixed and wear and tear from long summer drives are resolved. Right Way Auto Repair offers seasonal auto repair & oil change specials. ​See below for our current offering - ENJOY!​

Articles

Fast, Cheap, Quality Auto Service. Is this possible and where to find it

2015-05-20

Fast, Cheap, Quality Auto Service. Is this possible and where to find it?

 

"Fast, cheap and good quality - of these three things you should always choose two. If the service is fast and cheap, it will never be good. If it's cheap and good, it will never get done quickly; and if it's good and fast, will never come cheap. But remember; out of three you still have to only choose two. "

                                                                                                                 – Tom Waits

Real life is often unpredictable. On the roads, run millions of cars, all of which require simple maintenance, and sooner or later begin to break down. So how do you find a car service you can trust and what are you to pay attention to when choosing a repair shop?

Right off the bat, I hasten to warn you, my friends, from setting the one and only criteria when selecting car service as that being the cost of the service. A good product will not be cheap. Many car owners, who are trying to save money, forget about this simple truth; if the car service attracts customers because of a low price, it usually means they are only receiving a low price and not quality repairs.

Car repair cannot and should not be cheap. It is not difficult to guess that quality consumables and spare parts can cost much more than their low-quality counterparts. If you are offered a very tasty price – you need to think carefully about why the price is so attractive: Asking yourself “why” and using your discretion is integral to making a good decision. For you, the client, this extremely low price tag should be the first sign that the parts are either not certified, or the quality of the work will be poor. Cheap auto repair is a sign that the savings will be made entirely on your car, which may mean a low price tag initially, but a far more expensive one down the road.

Continuing reflections on frugality, I want to also note that the modern car is daily becoming more and more computerized and complex. A huge number of auxiliary systems are used to ensure the smooth operation of the engine, as well the appropriate level of comfort and safety parameters are tracked every second by multiple sensors, analyzing the vehicle’s systems’ performance, and with the help of actuators regulate the operation of these systems.  Let me elaborate.

To track and configure these processes in the control systems of a modern car without having specialized equipment and relevant expertise is difficult. This is another reason why car repairs cannot be cheap. Technicians and other employees of service stations are selling you their knowledge; the knowledge bought by their persistence, intelligence and ability to not give up when faced with difficulties. Like all professionals providing a service, automotive technicians, or mechanics, who pride themselves on being professional, deserve equal compensation for quality, professional work done.

Of course, the cost and quality of work still reflects the presence and use of professional equipment. New and expensive equipment immediately suggests a serious attitude toward car repairs, which is why quality and expertly executed work will cost accordingly. Do you want a very cheap service? If so quality and properly done work will not be seen, but after some time you may accrue even greater costs. Unfortunately, such cases we often encounter at the Right Way Auto Repair shop. When a client comes in who has visited other shops for service, they can come in with more damage than they had before which ultimately costs them more money.

Thus, the three basic things prospective clients should pay attention to in the first place when looking for car service is: an experienced staff, adequate price (not too low) and the availability of professional equipment. A serious, professional automotive mechanic values his work and in such, for him quality of work is of the highest importance.

This leads us to the next point – quality. The quality of repairs done, following the correct technical process and quality control, in turn, takes away precious time from both the client and technicians. Thus, the quality of the product or service is directly dependent on the time invested into it with the right technical process. It is imperative that automotive mechanics are thorough and diligent in their work; safety is of the utmost importance and we never want customers to drive away in an unsafe vehicle.

It is impossible to do anything of quality, without spending enough time on the project. Quick, quality work can be done at the cost of time and effort that must be reimbursed. Thus, quality repair is expensive because professionals get into gear, ordering correct quality parts, using proper equipment along with their knowledge, and must ensure they have all parts and equipment any possible job may require on hand. In the end everyone is happy: the owner of the car receives fast, quality results, and employees are rewarded for their professionalism and hard work.

Now it’s time to define the basic needs of every car owner when searching for an automotive shop. Every vehicle owner’s basic needs can be summed up in the following twelve points:

  • The work was safe and my vehicle is safe.
  • The workplace and staff made me comfortable.
  • It was completed quickly.
  • Employees were professional.
  • The automotive shop has provided a guarantee.
  • The automotive shop has provided good advice/consultation.
  • They respect me as a customer.
  • Prices were reasonable for the quality of work and parts used.
  • The queues were minimal.
  • The range of services offered was as broad as possible.
  • Spare parts and technical liquids were available.
  • I had confidence in the shop professionals.

These twelve points are related to any search needing to be done on car service and require the customer to act responsibly. Do not chase the lowest price. Of course, using your discretion and saving your money is important, but don’t overdo it; though for you saving money will be an important point, it is not the main one. Using the above pointers when searching for a shop to service your car repair needs ensures your vehicle will run like clockwork, unexpected breakdowns on the road will not happen and you will feel relaxed and safe along the way!

As for our team at Right Way Auto Repair, we ensure the following:

• We don’t work poorly or carelessly.

• We work fast and with pleasure;

• We aren’t cheap – but provide discounts and will compromise if we can.

Why ask! All will be satisfied!

                                                                                                      Andrey Kopelev

                                                                               Owner/Automotive Licensed Technician at

                                                                                                Right Way Auto Repair

                                                                                         www.rightwayautorepair.com

What are diagnostics and why do I need to pay money for them

2015-05-20

A common misconception surrounding vehicles these days is that an automotive service technician needs only to "plug in a computer" to find out what is wrong with his or her customer's vehicle. While plugging in a scan tool to your car's computer can offer a glimpse into what might be wrong inside, that scan is not a diagnosis in itself. Much like your doctor performing a blood test, a mechanic performs a diagnostic scan as a starting point to locating (and fixing) a particular problem. The scan will indicate the general area of the concern, much like a blood test could tell your doctor that your blood sugar is low. After that, it is up to the technician to check the associated systems and components to locate the actual problem. This could be anything as simple as testing a battery for proper voltage to something as complex as taking apart an intricate wiring harness or disassembling the top half of your engine.

When you pay your technician to diagnose your vehicle's problem, you are covering the cost of his or her time to work on your vehicle. For every hour that a technician works, he or she is required to be productive and work only on jobs that he or she is being paid to do. You are paying for that person's expertise, education and the usage of their tools. After all, you would not expect your veterinarian, plumber or any other professional to work for you for free! Becoming an automotive service technician takes four years of apprenticeship, two years of college and up to $20,000.00 or more in tools and technical equipment. This isn't even considering the cost of the large equipment owned by the actual shop, like the hoists, tire machines and alignment racks. Many people will contest that the cost of diagnosing the concern should be included in the cost of the repair; however, the cost of the repair covers only the time to remove and replace the broken component. It does not cover the time that is needed to determine the problem in the first place.

Whenever you have a question about your vehicle's diagnosis, be sure to ask your service advisor. He or she will be happy to explain the procedures required, show you any parts that you wish to see and allow you to talk one-on-one with the technician if needed. A good service advisor will always inform you of any diagnostic charges before the actual process begins and keep you updated as the diagnostics progress.

Kristine Danton

Automotive Service Adviser

Right Way Auto Repair